Privacy Policy

1. Overview

PurePour Concrete is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and disclose your personal information when you visit our website or engage our services.

This policy is designed to comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

2. What Information We Collect

We may collect the following personal information:

Name
Phone number
Email address
Property address (for quoting and service delivery)
Any additional information you provide through our forms or communications

We may also collect non-personal information such as:

Website usage data (via cookies or analytics tools)
IP address and browser type

3. How We Collect Information

We collect information when you:

Submit a form on our website
Contact us via phone, email, or social media
Request a quote or book a site visit

4. How We Use Your Information

We use your information to:

Provide quotes and respond to enquiries
Schedule and deliver our concreting services
Communicate with you about your project
Improve our website and services
Comply with legal obligations

We do not sell your personal information.

5. Disclosure of Information

We may share your information with:

Employees or contractors involved in your project
Service providers (e.g. website hosting, analytics tools)

We only share what is necessary to deliver our services.

6. Data Storage and Security

We take reasonable steps to protect your personal information from misuse, loss, or unauthorised access.

However, no method of transmission over the internet is 100% secure.

7. Access and Correction

You may request access to the personal information we hold about you and request corrections if needed.

To do so, contact us using the details below.

8. Cookies and Analytics

Our website may use cookies and analytics tools to improve user experience and track website performance.

You can disable cookies through your browser settings.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

11. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact:

PurePour Concrete
Email:info@purepour.com
Phone: 0466 698 856
Location: Melbourne, VIC, Australia

By using our website or services, you agree to this Privacy Policy.